
Measurement and Value
Automation ROI without made-up numbers: the KPIs that matter
Build a credible measurement plan using your own baseline, a balanced set of indicators, and the full cost of operating the workflow.
Field Notes
Notes tagged with Workflow assessment.

Build a credible measurement plan using your own baseline, a balanced set of indicators, and the full cost of operating the workflow.

A practical guide to finding a useful first workflow, choosing the simplest suitable approach, and improving it without losing control.
Describe one workflow in plain language. No email to begin. A person reviews qualified submissions.
Assess a workflow